Shipping & Tracking
Shipping Info
Processing, delivery, tracking, and support details for your DUO CLAY order.
Standard delivery
Orders are typically processed in 1 to 2 working days, then delivered in 3 to 5 working days through courier partners.
Fast processing
Orders are usually packed and prepared within 1 to 2 working days.
Courier delivery
We rely on trusted courier partners to move orders across Pakistan.
Clear tracking
Tracking details are shared after dispatch whenever available.
Order Processing Time
Orders for DUO CLAY are usually processed within 1 to 2 working days after confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
You may receive confirmation by phone, WhatsApp, SMS, or email, followed by tracking details once dispatched.
Delivery Time and Charges
Delivery Areas
We deliver to major cities and many towns across Pakistan through third-party courier partners.
Tracking Your Order
Once your order is shipped, we will share tracking information so you can monitor delivery progress through the assigned courier.
Undeliverable Packages
If a parcel is returned because of an incorrect address, unavailable recipient, repeated failed delivery attempts, or refusal to accept, re-shipping charges may apply.
Delivery Notes
- Delivery timelines may be longer for remote areas, weather disruptions, or holiday periods.
- Please ensure your phone number and address are accurate so the courier can complete delivery smoothly.
- Cash on Delivery availability depends on serviceable areas and courier rules.
Need Help?
If you have questions about shipping or need help with your order, please contact us.
Our team can guide you on order status, delivery timing, and address changes. duoclaypakistan@gmail.com or call +92 334 882 2553 and message us on WhatsApp.
Need help?
Questions about shipping?
Our team can guide you on order status, delivery timing, and address changes.